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Home  /  Services  /  White Glove Device Program

White Glove Program

Chromebook imaging, etching & lifecycle management

One of our goals at XIT Solutions is to make deploying Chromebooks as easy and frustration-free as possible. We procure, image, etch and enroll your devices before they ever reach a classroom or a desk.

  • Built for K-12
  • 24/7 Help Desk
  • CA & NV
What's Included

Devices that arrive ready to use

Google Chromebook procurement and imaging, school and organization logo etching, license management, and device lifecycle management — handled end to end by one team.

Chromebook Procurement

We source Google Chromebooks for your organization and deliver to one site or many — no job too big or specific for XIT Solutions to handle.

Imaging

Devices are imaged to your configuration before shipment, including pre-updating Chrome OS prior to delivery so nobody waits on a first-boot update.

Logo Etching

Permanent school or organization logo etching on every chassis — asset identification that cannot be peeled off.

License Management

Chrome Education Upgrade licenses purchased and provisioned onto the Google Workspace domain you nominate, then tracked for you.

Enrollment & MAC Capture

Zero Touch Enrollment with a pre-provisioning token where you use it, plus an optional MAC address list returned with the shipment.

Device Lifecycle Management

From deployment through refresh and retirement — we track what you own, what is still covered, and what is due to be replaced.

The Problem

Unboxing a device fleet is nobody's job

Large Chromebook rollouts stall in the same places every time. White Glove removes those steps from your staff's plate.

  • Staff unboxing, updating and enrolling devices one at a time instead of teaching or supporting users
  • Devices arriving on an old Chrome OS build and sitting through first-boot updates
  • Chrome Education Upgrade licenses bought separately and never reconciled against the devices on hand
  • No asset marking, so devices walk and never come back
  • Nobody tracking which devices are still covered and which are due for refresh
How It Works

Four steps from order to classroom

1. Scope the order

Tell us the device counts, the Google Workspace domain the licenses should land on, and whether the order is current or future.

2. Grant limited access

To help with enrollment, we will need limited access to your Google Domain during white glove setup. Our tutorials walk you through creating a restricted, enrollment-only account.

Read the Tutorials

3. We build the fleet

Procurement, imaging, Chrome OS pre-update, logo etching, license provisioning, enrollment and optional Wi-Fi pre-configuration.

4. Delivered ready

Devices ship to one location or many, already enrolled on your domain — hand them out and go.

Before You Order

Chrome Education Upgrade requirements

White Glove and Chrome Education Upgrade® Processing Requirements — required for XIT Solutions, LLC to purchase and deploy Google® Chrome Education Upgrade on your account.

  • The Google Workspace domain where you would like your licenses provisioned
  • Whether this is for a current or a future order
  • The technical admin responsible for managing your Google Workspace® account — name, email, phone and address
  • A secondary email that is not an alias of the primary email and is off-domain
  • A restricted, enrollment-only admin account created from our White Glove Tutorials — never your Super Admin credentials
  • Optional extras: Zero Touch Enrollment pre-provisioning token, Wi-Fi pre-configuration, MAC address capture and console work
Set Up Your Enrollment Account
Why XIT

A white glove approach to technology sales

At XIT Solutions, we believe that hardware and software sales are just the beginning. Our white glove approach goes beyond selling products — we become your trusted technology advisor.

25+Years Experience
K-12Purpose Built
CA & NVLocations

Ready to hand off your next device rollout?

Talk to our team about Chromebook procurement, imaging, etching and license management for your organization.