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Home  /  Services  /  White Glove Tutorials

White Glove Tutorials

Set up your enrollment account

One of our goals at XIT Solutions is to make deploying Chromebooks as easy and frustration-free as possible. To help with enrollment, we will need limited access to your Google Domain during white glove setup

  • Restricted Admin Role
  • Enrollment-Only Access
  • Support If You Get Stuck
Before You Begin

What these guides will walk you through

These guides will help you through the process of creating a restricted admin account and enrollment-only user account for our use. If you need additional help or have any questions, we're here for you.

Feel free to contact our support team at: sales@xitsolutions.com or call toll-free 1-877=365=8721.

1. Create the OU

Make an Organizational Unit to hold the enrollment account.

2. Create the user

Add an XIT Solutions user and move it into that OU.

3. Create the role

Build a restricted admin role and assign the user to it.

4. Allow the utilities

Approve the XIT Solutions ChromeOS Utilities app for that OU.

Step By Step

The four setup guides

Creating the Organizational Unit (OU)

  1. Go to https://admin.google.com and log in with a Super Admin account
  2. Select Organizational Units from the Directory
  3. Click Create Organizational Unit
  4. Name the OU
    • We recommend something identifiable like "XITenroll"
    • You can add a description (not required)
    • The Parent Organizational Unit defaults to the primary domain (ex. @yourdomain.com)
  5. Click Create

Creating an XIT Solutions User

  1. Go to https://admin.google.com and log in with a Super Admin account
  2. Select Users from the Directory
  3. Click Add new user
  4. Name the user
    • We recommend something identifiable like "xitsolutions.enroll"
  5. Click Manage user's password, organizational unit, and profile photo
  6. Ensure the user is moved to the OU you created in the previous section
  7. Click Add new user

Create a new Admin Role

  1. Go to https://admin.google.com and log in with a Super Admin account
  2. In the left menu, go to Account > Admin Roles
  3. Click Create new role
  4. Name the role "XIT Solutions's Chromebook Utilities" and click Continue
  5. Select the following privileges
    • Organizational Units > Read
    • Manage ChromeOS Devices
  6. Click Continue
  7. Click Create Role

Add XIT Solutions's user account to the newly created role

  1. Find the "XIT Solutions's Chromebook Utilities" role you created and click it
  2. Click Admins
  3. Click Assign members
  4. Add the XIT Solutions user account you created here
  5. Click Assign role

Allow the XIT Solutions ChromeOS Utilities

  1. Go to https://admin.google.com and log in with a Super Admin account
  2. In the left menu, go to Security > Access and data control > API cpntrols
  3. Under the center App access control, select Manage third-party app access
  4. Select Configure new app
  5. Paste the following value into the search box and click Search
    • XIT GOOGLE CLOUD ID
  6. In the results, click "XIT Solutions Chromebook Mover" or "XIT Solutions ChromeOS Utilities"
  7. For scope, click Select org units. Find the OU that the XIT Solutions user account is located in, select it, and click Continue
  8. For Access to Google Data, select "Limited" and click Continue
  9. Click Finish
  10. Confirm the parental consent for that OU

Congratulations! You have now created an account that can be used to perform white glove services for your Google domain. If you have any questions, please contact sales@xitsolutions.com.

More information regarding Google's privileges and roles can be found at https://support.google.com/a/answer/1219251

Stuck on a step?

If you need additional help or have any questions, we're here for you.