Home / Services / White Glove Tutorials
Set up your enrollment account
One of our goals at XIT Solutions is to make deploying Chromebooks as easy and frustration-free as possible. To help with enrollment, we will need limited access to your Google Domain during white glove setup
- Restricted Admin Role
- Enrollment-Only Access
- Support If You Get Stuck
What these guides will walk you through
These guides will help you through the process of creating a restricted admin account and enrollment-only user account for our use. If you need additional help or have any questions, we're here for you.
Feel free to contact our support team at: sales@xitsolutions.com or call toll-free 1-877=365=8721.
1. Create the OU
Make an Organizational Unit to hold the enrollment account.
2. Create the user
Add an XIT Solutions user and move it into that OU.
3. Create the role
Build a restricted admin role and assign the user to it.
4. Allow the utilities
Approve the XIT Solutions ChromeOS Utilities app for that OU.
The four setup guides
Creating the Organizational Unit (OU)
- Go to https://admin.google.com and log in with a Super Admin account
- Select Organizational Units from the Directory
- Click Create Organizational Unit
- Name the OU
- We recommend something identifiable like "XITenroll"
- You can add a description (not required)
- The Parent Organizational Unit defaults to the primary domain (ex. @yourdomain.com)
- Click Create
Creating an XIT Solutions User
- Go to https://admin.google.com and log in with a Super Admin account
- Select Users from the Directory
- Click Add new user
- Name the user
- We recommend something identifiable like "xitsolutions.enroll"
- Click Manage user's password, organizational unit, and profile photo
- Ensure the user is moved to the OU you created in the previous section
- Click Add new user
Create a new Admin Role
- Go to https://admin.google.com and log in with a Super Admin account
- In the left menu, go to Account > Admin Roles
- Click Create new role
- Name the role "XIT Solutions's Chromebook Utilities" and click Continue
- Select the following privileges
- Organizational Units > Read
- Manage ChromeOS Devices
- Click Continue
- Click Create Role
Add XIT Solutions's user account to the newly created role
- Find the "XIT Solutions's Chromebook Utilities" role you created and click it
- Click Admins
- Click Assign members
- Add the XIT Solutions user account you created here
- Click Assign role
Allow the XIT Solutions ChromeOS Utilities
- Go to https://admin.google.com and log in with a Super Admin account
- In the left menu, go to Security > Access and data control > API cpntrols
- Under the center App access control, select Manage third-party app access
- Select Configure new app
- Paste the following value into the search box and click Search
- XIT GOOGLE CLOUD ID
- In the results, click "XIT Solutions Chromebook Mover" or "XIT Solutions ChromeOS Utilities"
- For scope, click Select org units. Find the OU that the XIT Solutions user account is located in, select it, and click Continue
- For Access to Google Data, select "Limited" and click Continue
- Click Finish
- Confirm the parental consent for that OU
Congratulations! You have now created an account that can be used to perform white glove services for your Google domain. If you have any questions, please contact sales@xitsolutions.com.
More information regarding Google's privileges and roles can be found at https://support.google.com/a/answer/1219251
These guides support the White Glove Device Program
Google Chromebook procurement and imaging, school and organization logo etching, license management and device lifecycle management.
White Glove Device Program
How we procure, image, etch, license and enroll your Chromebooks before they ship.
Learn MoreEducation
Classroom technology, Chromebook services and district-wide IT for K-12 and higher ed.
Learn MoreXIT Warranties
Extended coverage and protection plans structured around instructional uptime.
Learn MoreStuck on a step?
If you need additional help or have any questions, we're here for you.